Refund Policy
At BlackTees, we strive to ensure you are completely satisfied with your purchase. This Refund & Return Policy outlines the conditions under which returns, replacements, and refunds are processed.
1. Eligibility for Returns
You may request a return or replacement if:
- You received a defective or damaged product
- You received the wrong item or incorrect size (different from what was ordered)
To be eligible:
- The request must be made within 2 days of delivery
- The item must be unused, unworn, and in original condition
- All tags and packaging must be intact
2. Non-Returnable Items
We do not accept returns for:
- Products purchased on sale or discount (unless defective)
- Items damaged due to misuse, improper handling, or washing
- Minor color variations due to screen differences
3. Return Process
To initiate a return:
- Contact us via email or WhatsApp with your order details
- Provide clear images of the product showing the issue
- Our team will review and approve the request
Once approved, we will provide instructions for return pickup or shipping.
4. Refund Policy
- Refunds are processed only after the returned item passes quality inspection
- Approved refunds will be credited to the original payment method
- Refunds may take 5–10 business days to reflect in your account, depending on your bank or payment provider
5. Replacement Policy
In case of defective or incorrect products, we may offer a replacement instead of a refund, subject to product availability.
6. Cancellation Policy
- Orders can only be canceled before they are shipped
- Once shipped, cancellations are not allowed
7. Shipping Charges
- Return shipping may be borne by BlackTees in cases of defective or incorrect items
- In other cases, shipping charges are non-refundable
8. Contact Information
For any return, refund, or cancellation requests, please contact us:
📧 Email: support@blacktees.in
📱 WhatsApp: 9580696169
By making a purchase from BlackTees, you agree to this Refund & Return Policy.